How to Use AI for Smarter Airport–Airline Coordination
January 1, 2026In today’s hyper-connected world, the aviation industry handles billions of passengers annually and generates massive …
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The future of airline contact centres: Smarter, faster, and passenger-first
December 12, 2025Airline contact centres used to be a cost centre: phone trees, long hold times, frustrated …
How to Deploy a Resilient Passenger Communication System That Never Goes Down
December 5, 2025Air travel is returning to historic highs. According to IATA projections, global air passenger traffic …
The Rise of Aviation-Specific MCP Integrations
November 27, 2025MCP – or Model Context Protocol – was introduced by Anthropic in 2024. A relatively …
Phonon Partners with Jazeera Airways to Launch ‘JazLink’ — Delivers First In Market Baggage Belt Notifications Ensuring Smoother Arrivals & Faster Turnaround
November 14, 2025National, 13 November 2025: Phonon, India’s leading customer experience automation company, has partnered with Jazeera …
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