Blog

#DemystifyingAI: Understanding NLP & Speech Recognition
August 5, 2019

Here we’re again to #DemystifyAI for you! We started by explaining how Text-to-Speech helps in making …

More
#DemystifyingAI: Text-to-Speech
May 29, 2019

AI in customer service is evolving at break-neck speed. Phonon has been the customer communication …

More
Our COO interviewed by Elets News Network (ENN)
March 28, 2019

Our COO, Mr. Vijayendra Singh has been interviewed by Elets News Network (ENN). Phonon is a global …

More
Designing an Automated Assistant
October 10, 2018

Automated Assistants are the future. Phonon’s been pioneering automation services for large enterprises. Such automated …

More
No Job Too Small. No Effort Too Little
September 24, 2018

Here’s an article published by our Founder & CEO, Ujwal Makhija‘s blog: I wish I had a time …

More
Automated Card Risk & Fraud Control Feedback System with Real-time Agent Escalation
September 20, 2018

High-value charge-backs? Client complaints of Card Fraud? These are the realities of credit/debit card transactions in …

More
10 Years 10 Minutes – Lessons from Each Year as an Entrepreneur
May 10, 2018

Here’s an article published by our Founder & CEO, Ujwal Makhija‘s blog: Was faced with a challenge earlier …

More
What is DTMF Clamping?
May 4, 2018

DTMF Clamping Dual Tone Multi-Frequency or DTMF enables phone users to enter their details via …

More
Phonon’s chatbot to help banks, fund houses, insurers and telecom companies with Aadhaar linking process
December 19, 2017

Phonon Communications, provider of India’s largest loan bot, announced the launch of a new chatbot …

More
Phonon’s Cloud Telephony to ease broker woes caused by SEBI guidelines on call recording
December 4, 2017

The Securities and Exchange Board of India’s (SEBI) recent guideline has directed stock brokers to …

More
Phonon Communications acquires iDelivr, home to India’s largest Loan Bot
November 8, 2017

Phonon Communications, a pioneer in automated customer interaction solutions, announced the acquisition of Artificial Intelligence …

More
How Interactive Bots Transform Customer Service in the Aviation Sector!
September 12, 2017

A total of 65.721 M passengers traveled by Air domestically in India during the period …

More
The Practicality of Implementing #ChatBots
September 6, 2017

Here’s an article published from our Founder & CEO, Ujwal Makhija‘s blog: It’s been three …

More
Phonon.in launches India’s First Multi-modal Flight Bot for the Aviation Sector
August 17, 2017

The Business Standard, 19th August,2017 featured Phonon.in’s Launch of India’s First Multi-Modal Flight Bot for Aviation …

More
#ReadyFor2020 – Automation Will Be the Next Big Thing! Decrypting Artificial Intelligence
August 13, 2017

Here’s an article published from our Founder& CEO, Ujwal Makhija‘s blog: For all the debate …

More
Phonon’s salutation to Women in Our Lives on International Women’s Day
March 15, 2017

What comes to your mind, when I say Woman? A woman is an epitome of …

More
Press Coverage: Vadodara-based Firm Delivers Hassle Free Air Travel Experience
February 14, 2017

The Sunday Times of India, 5th February, 2017 featured Phonon.in’s service of flight related notification system …

More
Phonon.in Team Participated in Vadodara Marathon 2017
February 7, 2017

Phonon participated as a team for Swachhata Run -5 Kms in Vadodara Marathon on 5th Feb, …

More
Implementation of Cross-Channel Communication System for Flight Related Advisories at Vistara
January 19, 2017

Phonon Implements Cross Channel Communication System for Vistara 22North Airline Interaction Automation Phonon.in’s 22North Unified …

More
Phonon is a Deloitte Technology Fast 500 APAC 2016 Award Winner!
January 10, 2017

We are proud of yet another announcement coming close on the heels of Phonon’s winning …

More
OTP (One Time Password) Generation and Verification Solution
December 9, 2016

OTP (One Time Password) Generation and Verification Solution A one-time password (OTP) is an automatically …

More
Phonon is Deloitte Technology Fast 50 India 2016 Winner!
October 28, 2016

Wow! We are delighted to announce that Phonon has been selected as Deloitte Technology Fast …

More
Phonon’s 10th Anniversary Celebration
October 26, 2016

“Celebrating 10 glorious years and preparing for an even more glorious future!” We celebrated Phonon’s …

More
Phonon.in at the Vibrant Gujarat Startup Summit 2016
October 25, 2016

Team Phonon recently participated in the Vibrant Gujarat Startup Summit 2016.  It was held at …

More
Phonon CEO featured in Loksatta Jansatta’s “Talk” Supplement
September 26, 2016

Phonon CEO Featured in News Loksatta/Jansatta in their supplement ‘Talk’ of 22 September, 2016 published …

More
Press Release – Red Herring Top 100 Asia 2016 Winner!
September 16, 2016

Press Release: Thursday, September 15, 2016. Vadodara Red Herring recently announced its Top 100 Asia …

More
Phonon’s a Red Herring Top 100 Asia 2016 Winner!
September 15, 2016

Announcement: Phonon is happy and humbled to be announced as a Red Herring Top 100 …

More
Monsoon Retreat 2016 – Udaipur
August 30, 2016

“Coming together is a beginning. Keeping together is progress. Working together is success.” –  Henry Ford …

More
Phonon.in is a Finalist for the 2016 Red Herring Top 100 Asia Award!
August 23, 2016

Phonon’s been short-listed as a finalist for 2016 Red Herring Top 100 Asia Award! Red Herring Top …

More
Company Spotlight on Phonon.in in CIOReview, February-2016
March 5, 2016

We  are glad to announce recognition of our efforts and innovative solutions by CIOReview Magazine. …

More
Team bonding above 1000mts sea level
March 5, 2016

Our trip to Mount Abu started with blessings from Ambaji, with bone chilling temperature and …

More
SMS Sender ID: What prefixes like VM, AD etc. mean in Bulk SMS’ I receive?
February 8, 2016

Bulk SMS Regulation Background Little do many know the present DNC regulations in India have …

More
Click-to-Call is a Regional Finalist at IBM GEP SmartCamp Delhi! Join Us!
November 20, 2015

We are happy to announce Phonon’s Click-to-Call™ is selected as one of the 15 Regional Finalists at …

More
Phonon Click-to-Call is a finalist in the #CitiMobileChallenge
October 19, 2015

Phonon is happy to announce that it’s Click-to-Call solution has been selected as a finalist in the …

More
Phonon Click-to-Call and Cloud Telephony are SHA-2 Compliant!
October 10, 2015

        Phonon Click-to-Call and Cloud Telephony ensure highest level of data security …

More
Why Click-to-Call is a good idea for your website?
September 24, 2015

Are you really getting the most out of your website? How many visitors have left …

More
The next big thing in Customer Servicing? Speech Recognition is In!
September 16, 2015

High quality through Customer Self Service systems is the motto Phonon started off in 2006 …

More
Now Call pan-India Mobiles without Prefix ‘0’ (the zero goes out!)
June 17, 2015

DoT has been long pushing for Full Mobile Number Portability. One of the biggest constraints …

More
Phonon Winter Bash 2014
January 7, 2015

As an organization phonon believes that along with working hard, partying and sharing some moments …

More
Why We Can’t Change CLI!
December 26, 2014

Some of our customers especially those having virtual numbers often query from us, that when …

More
New: Use our CRM for Faster, More Efficient Support!
April 14, 2012

Our Customer Support System, relaunched, in now available and being used full-swing! This system is …

More
Phonon’s Blog
March 21, 2012

We, the employees and interns of phonon.in, have decided to start our own Blog too!! …

More
Phonon Support Portal
September 18, 2010

We just improved our support process! At Phonon, we’ve aimed to continuously provide high-quality support …

More
Our CEO profiled at yourstory.in
August 2, 2010

Our CEO, Mr. Ujwal Makhija, has been profiled and the story of our firm listed …

More
Phonon Automated Outbound Dialer in the Economic Times
May 17, 2010

The Economic Times, National Edition, 01 December 2006. Passengers get info on flight glitches via …

More
Phonon New Brand
April 12, 2010

It’s been a journey of close to four years and we at phonon have gone …

More
Phonon: one of three Indian Dialogic Partner Program members
February 8, 2010

30 September, 2007. Phonon becomes one of only three Indian companies to be listed as …

More
Out-of-the-box ideas – hosted services in HT LiveMint
February 8, 2010

3rd November 2008 Phonon’s hosted services are listed in the Hindustan Times’ LiveMint. One of …

More
#DemystifyingAI: Understanding NLP & Speech Recognition
August 5, 2019

Here we’re again to #DemystifyAI for you! We started by explaining how Text-to-Speech helps in making …

More
#DemystifyingAI: Text-to-Speech
May 29, 2019

AI in customer service is evolving at break-neck speed. Phonon has been the customer communication …

More
No Job Too Small. No Effort Too Little
September 24, 2018

Here’s an article published by our Founder & CEO, Ujwal Makhija‘s blog: I wish I had a time …

More
10 Years 10 Minutes – Lessons from Each Year as an Entrepreneur
May 10, 2018

Here’s an article published by our Founder & CEO, Ujwal Makhija‘s blog: Was faced with a challenge earlier …

More
The Practicality of Implementing #ChatBots
September 6, 2017

Here’s an article published from our Founder & CEO, Ujwal Makhija‘s blog: It’s been three …

More
#ReadyFor2020 – Automation Will Be the Next Big Thing! Decrypting Artificial Intelligence
August 13, 2017

Here’s an article published from our Founder& CEO, Ujwal Makhija‘s blog: For all the debate …

More
Phonon’s salutation to Women in Our Lives on International Women’s Day
March 15, 2017

What comes to your mind, when I say Woman? A woman is an epitome of …

More
Phonon.in Team Participated in Vadodara Marathon 2017
February 7, 2017

Phonon participated as a team for Swachhata Run -5 Kms in Vadodara Marathon on 5th Feb, …

More
Phonon’s 10th Anniversary Celebration
October 26, 2016

“Celebrating 10 glorious years and preparing for an even more glorious future!” We celebrated Phonon’s …

More
Monsoon Retreat 2016 – Udaipur
August 30, 2016

“Coming together is a beginning. Keeping together is progress. Working together is success.” –  Henry Ford …

More
Company Spotlight on Phonon.in in CIOReview, February-2016
March 5, 2016

We  are glad to announce recognition of our efforts and innovative solutions by CIOReview Magazine. …

More
Team bonding above 1000mts sea level
March 5, 2016

Our trip to Mount Abu started with blessings from Ambaji, with bone chilling temperature and …

More
Now Call pan-India Mobiles without Prefix ‘0’ (the zero goes out!)
June 17, 2015

DoT has been long pushing for Full Mobile Number Portability. One of the biggest constraints …

More
Phonon Winter Bash 2014
January 7, 2015

As an organization phonon believes that along with working hard, partying and sharing some moments …

More
Why We Can’t Change CLI!
December 26, 2014

Some of our customers especially those having virtual numbers often query from us, that when …

More
Phonon’s Blog
March 21, 2012

We, the employees and interns of phonon.in, have decided to start our own Blog too!! …

More
Phonon New Brand
April 12, 2010

It’s been a journey of close to four years and we at phonon have gone …

More
Phonon: one of three Indian Dialogic Partner Program members
February 8, 2010

30 September, 2007. Phonon becomes one of only three Indian companies to be listed as …

More
Designing an Automated Assistant
October 10, 2018

Automated Assistants are the future. Phonon’s been pioneering automation services for large enterprises. Such automated …

More
Automated Card Risk & Fraud Control Feedback System with Real-time Agent Escalation
September 20, 2018

High-value charge-backs? Client complaints of Card Fraud? These are the realities of credit/debit card transactions in …

More
What is DTMF Clamping?
May 4, 2018

DTMF Clamping Dual Tone Multi-Frequency or DTMF enables phone users to enter their details via …

More
Phonon’s chatbot to help banks, fund houses, insurers and telecom companies with Aadhaar linking process
December 19, 2017

Phonon Communications, provider of India’s largest loan bot, announced the launch of a new chatbot …

More
Phonon’s Cloud Telephony to ease broker woes caused by SEBI guidelines on call recording
December 4, 2017

The Securities and Exchange Board of India’s (SEBI) recent guideline has directed stock brokers to …

More
How Interactive Bots Transform Customer Service in the Aviation Sector!
September 12, 2017

A total of 65.721 M passengers traveled by Air domestically in India during the period …

More
Phonon.in launches India’s First Multi-modal Flight Bot for the Aviation Sector
August 17, 2017

The Business Standard, 19th August,2017 featured Phonon.in’s Launch of India’s First Multi-Modal Flight Bot for Aviation …

More
OTP (One Time Password) Generation and Verification Solution
December 9, 2016

OTP (One Time Password) Generation and Verification Solution A one-time password (OTP) is an automatically …

More
SMS Sender ID: What prefixes like VM, AD etc. mean in Bulk SMS’ I receive?
February 8, 2016

Bulk SMS Regulation Background Little do many know the present DNC regulations in India have …

More
Phonon Click-to-Call and Cloud Telephony are SHA-2 Compliant!
October 10, 2015

        Phonon Click-to-Call and Cloud Telephony ensure highest level of data security …

More
Why Click-to-Call is a good idea for your website?
September 24, 2015

Are you really getting the most out of your website? How many visitors have left …

More
The next big thing in Customer Servicing? Speech Recognition is In!
September 16, 2015

High quality through Customer Self Service systems is the motto Phonon started off in 2006 …

More
New: Use our CRM for Faster, More Efficient Support!
April 14, 2012

Our Customer Support System, relaunched, in now available and being used full-swing! This system is …

More
Phonon Support Portal
September 18, 2010

We just improved our support process! At Phonon, we’ve aimed to continuously provide high-quality support …

More
Our COO interviewed by Elets News Network (ENN)
March 28, 2019

Our COO, Mr. Vijayendra Singh has been interviewed by Elets News Network (ENN). Phonon is a global …

More
Phonon Communications acquires iDelivr, home to India’s largest Loan Bot
November 8, 2017

Phonon Communications, a pioneer in automated customer interaction solutions, announced the acquisition of Artificial Intelligence …

More
Press Coverage: Vadodara-based Firm Delivers Hassle Free Air Travel Experience
February 14, 2017

The Sunday Times of India, 5th February, 2017 featured Phonon.in’s service of flight related notification system …

More
Implementation of Cross-Channel Communication System for Flight Related Advisories at Vistara
January 19, 2017

Phonon Implements Cross Channel Communication System for Vistara 22North Airline Interaction Automation Phonon.in’s 22North Unified …

More
Phonon is a Deloitte Technology Fast 500 APAC 2016 Award Winner!
January 10, 2017

We are proud of yet another announcement coming close on the heels of Phonon’s winning …

More
Phonon is Deloitte Technology Fast 50 India 2016 Winner!
October 28, 2016

Wow! We are delighted to announce that Phonon has been selected as Deloitte Technology Fast …

More
Phonon.in at the Vibrant Gujarat Startup Summit 2016
October 25, 2016

Team Phonon recently participated in the Vibrant Gujarat Startup Summit 2016.  It was held at …

More
Phonon CEO featured in Loksatta Jansatta’s “Talk” Supplement
September 26, 2016

Phonon CEO Featured in News Loksatta/Jansatta in their supplement ‘Talk’ of 22 September, 2016 published …

More
Press Release – Red Herring Top 100 Asia 2016 Winner!
September 16, 2016

Press Release: Thursday, September 15, 2016. Vadodara Red Herring recently announced its Top 100 Asia …

More
Phonon’s a Red Herring Top 100 Asia 2016 Winner!
September 15, 2016

Announcement: Phonon is happy and humbled to be announced as a Red Herring Top 100 …

More
Phonon.in is a Finalist for the 2016 Red Herring Top 100 Asia Award!
August 23, 2016

Phonon’s been short-listed as a finalist for 2016 Red Herring Top 100 Asia Award! Red Herring Top …

More
Click-to-Call is a Regional Finalist at IBM GEP SmartCamp Delhi! Join Us!
November 20, 2015

We are happy to announce Phonon’s Click-to-Call™ is selected as one of the 15 Regional Finalists at …

More
Phonon Click-to-Call is a finalist in the #CitiMobileChallenge
October 19, 2015

Phonon is happy to announce that it’s Click-to-Call solution has been selected as a finalist in the …

More
Our CEO profiled at yourstory.in
August 2, 2010

Our CEO, Mr. Ujwal Makhija, has been profiled and the story of our firm listed …

More
Phonon Automated Outbound Dialer in the Economic Times
May 17, 2010

The Economic Times, National Edition, 01 December 2006. Passengers get info on flight glitches via …

More
Out-of-the-box ideas – hosted services in HT LiveMint
February 8, 2010

3rd November 2008 Phonon’s hosted services are listed in the Hindustan Times’ LiveMint. One of …

More

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