Automated Card Risk & Fraud Control Feedback System with Real-time Agent Escalation
High-value charge-backs? Client complaints of Card Fraud? These are the realities of credit/debit card transactions in the digital world. Phonon Communications’ automated card risk & fraud control feedback system adds a layer of security. Our communication system calls your high-risk transaction customers in real-time for reconfirmation; and if required, a real-time agent escalation. Want more? Use the call also to offer EMI conversions to your customers.
Unlike SMS & Email, Voice Calls have undivided user attention and have real-time delivery status.
Global Calling. Multi-currency & Multi-lingual Support
Easy API Integration with your Bank’s Risk Management System
Real Time Calling with Agent Escalation
PCI DSS 2.0 Compliant Infrastructure
Get a demonstration and integrate with your bank’s fraud management system. Just give a missed call on +91 99797 46666 and get a call back from our sales team!
Phonon’s Unified Communication solutions automate interactions for leading banks, airlines, insurers, financial services companies and eCommerce providers across India and the GCC region. Our solutions give a unified customer experience across Voice, SMS, email and bot-based interactions to ensure you can have higher conversions. Be it your service process or a sales process.
Those who work with us include:
4 of India’s top 6 airlines. 3 of India’s top 7 private sector banks. 2 of India’s top 5 foreign Banks. UAE’s largest Bank. 2 of India’s Top 3 travel portals.