Spearheading the contact centre and communications industry since its inception, we offer a wide range of automation solutions for the Insurance sector.
Contact Centre Automation for Insurance
Digital and Offline Customer Acquisition
Offer your customers 24/7 assistance for policy inquiries and online purchase request. Maximise your ROI by scheduling and customising your outbound campaigns across multiple channels including social media.
Intelligent Customer Support
Shorten customer call duration with the help of our intelligent IVR that delivers faster and personalised engagement for your policy holders.
Claims Bot & Speech-Based Self Service
Speed up the claims process using claims bot and speech based self-service solutions for document submission, query resolution, and recover pending payments.
Proactive Notifications To Increase Persistency
Ensure timely payment of EMI, insurance premiums, and more by automated and proactive notifications to the customers. Increase persistency ratios by reaching out for policy renewals in an engaging and efficient way.