Phonon CEO featured in Loksatta Jansatta’s “Talk” Supplement
Phonon CEO Featured in News
Loksatta/Jansatta in their supplement ‘Talk’ of 22 September, 2016 published an article featuring our CEO and Founder, Mr. Ujwal Makhija as an industry leader in Technology and Innovation entrepreneurship in the city. This article is in recognition to the recent achievement of Phonon.in being selected as a Red Herring Top 100 Asia Winner.
The article presented a brief story about the formation of Phonon.in and the challenges faced during its growth years. Mr. Makhija believes simply in that “customers should either make money or save money by working with us” and this is what differentiates Phonon. He also advised the young entrepreneurs that with hard work and vision, Baroda offers a galore of opportunities to translate their dreams into reality.
“Most importantly, be humble and believe in yourself till you get it right!”
“The first steps toward your dream might be the toughest, but once mastered this experience is invaluable; it makes you strong and ready for whatever is next. Frequently leaving your comfort zone is what differentiates highly successful people from the mediocre majority.”
Ujwal Makhija boot-strapped Phonon.in almost 10 years back. His vision and determination to get the traditional customer interaction process automated led to Phonon.in’s success and also being rated as one of the top 20 Unified Communication Companies across India. Phonon.in has enabled enterprises achieve superior customer experience through Inbound and Outbound Communication solutions, covering voice, SMS, email and chat through a single system.
Phonon.in offers a range of distinct solution tnat includes: Click-to-Call™, Dealer Connect, Self-service Customer Response Systems, Automated Outbound Unified Broadcast Systems, and 22North suite of services automating customer interaction for the Aviation Sector.