Remember the Payphone Panic? Escape the Labyrinth with Phonon’s DTMF IVR!
April 8, 2024Imagine this: You’re stranded on a deserted island (okay, maybe just a crowded grocery store …
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Phonon: A Glimpse into Next-Gen Tech.
April 3, 2024The landscape of customer service is constantly evolving. At Phonon, we’ve witnessed the transformation from …
Phonon levels up Intelligent IVR services with the launch of ‘Agnes’ that real-time streams speech to Google Cloud Platform
March 17, 2020Mumbai, India (17 March 2020) – Contact Centre Solutions provider Phonon Communications recently launched a …
Call & Contact Centre Expo 2020
March 2, 2020ABOUT THE EXPO: Call & Contact Centre Expo, 2020, Europe’s leading call & contact center …
Phonon powers HDFC Bank’s ‘Har Gaon Hamara’ Interactive Voice Response solution
January 22, 2020Phonon Communications provided the technical backbone to HDFC Bank’s ‘Har Gaon Hamara’ Interactive Voice Response …
Ranked 3rd Fastest-Growing Technology Company in Deloitte Technology Fast 50 India 2019
December 12, 2019Attributes its 812.5% Annualised Revenue Growth to constant innovation, determined team members and strong leadership. …
Hiring Done Right: How I Choose My Next Team Member!
September 3, 2019Identifying and attracting the right talent for my team has never been easy. Hiring decisions, …
Best Practices: Speech-based IVRs
August 27, 2019Speech recognition has been playing an important role in improving the adoption of Interactive Voice …
#DemystifyingAI: Understanding NLP & Speech Recognition
August 5, 2019Here we’re again to #DemystifyAI for you! We started by explaining how Text-to-Speech helps in making …
#DemystifyingAI: Text-to-Speech
May 29, 2019AI in customer service is evolving at break-neck speed. Phonon has been the customer communication …
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