Our COO interviewed by Elets News Network (ENN)
March 28, 2019Our COO, Mr. Vijayendra Singh has been interviewed by Elets News Network (ENN). Phonon is a global …
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Unveiling Phonon 2.0
January 7, 2019Last 15 months were an interesting journey. Putting our money where our mouth was, all …
Designing an Automated Assistant
October 10, 2018Automated Assistants are the future. Phonon’s been pioneering automation services for large enterprises. Such automated …
No Job Too Small. No Effort Too Little
September 24, 2018Here’s an article published by our Founder & CEO, Ujwal Makhija‘s blog: I wish I had a time …
Automated Card Risk & Fraud Control Feedback System with Real-time Agent Escalation
September 20, 2018High-value charge-backs? Client complaints of Card Fraud? These are the realities of credit/debit card transactions in …
What is DTMF Clamping?
May 4, 2018DTMF Clamping Dual Tone Multi-Frequency or DTMF enables phone users to enter their details via …
Phonon’s chatbot to help banks, fund houses, insurers and telecom companies with Aadhaar linking process
December 19, 2017Phonon Communications, provider of India’s largest loan bot, announced the launch of a new chatbot …
Phonon’s Cloud Telephony to ease broker woes caused by SEBI guidelines on call recording
December 4, 2017The Securities and Exchange Board of India’s (SEBI) recent guideline has directed stock brokers to …
Phonon Communications acquires iDelivr, home to India’s largest Loan Bot
November 8, 2017Phonon Communications, a pioneer in automated customer interaction solutions, announced the acquisition of Artificial Intelligence …
How Interactive Bots Transform Customer Service in the Aviation Sector!
September 12, 2017A total of 65.721 M passengers traveled by Air domestically in India during the period …
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