How will contact center communication look like in next 5 years
August 29, 2022While the world is becoming more digital, there is still a huge chunk of population …
Nidhi Brahmbhatt
Why Businesses Should Adopt An Omnichannel Communication Approach For Seamless CX?
October 5, 2021What is Omnichannel Communication? Omnichannel Communication is not just a buzzword. It’s a way for …
What is Click to Call and what are the top benefits of it?
August 6, 2021What is Click to Call? You might’ve heard the term “Click to Call” often, it’s …
All you need to know about Template Registration in DLT – Phonon.io
February 3, 2021Overview: “Distributed Ledger Technologies (DLT)” means a set of technological solutions that enables a single, …
Unwinding the new OSP Guidelines – Another step towards Liberalisation
December 17, 2020In a highly acknowledged move, The Telecom Authority of India (TRAI) after much consideration has …
Request for a free diagnostic of your automation quotient and demo Request a Demo