Press Coverage: Vadodara-based Firm Delivers Hassle Free Air Travel Experience

The Sunday Times of India, 5th February, 2017 featured’s service of flight related notification system for air travelers. This article comes close on the heels of’s announcement of its association with Vistara.

“’s UCS now caters 65 percent of domestic flight passengers in the country.”

About the Article

This article covered details of implemenation of Phonon’s Unified Communication system in the aviation industry. The system notifies airline passengers about flight reschedules, pre flight SMS alerts, up-sell and cross-sell SMS and travel advisories.

Mr. Makhija recognised that airlines didn’t have much focus on automation and there was little investment in making such a software. The software Mr. Makhija developed aids to provide adequate prior notice about delayed flights to passengers. Vistara recently implemented Phonon’s Unified Communication System (UCS) for automation of its flight-related notifications. caters to six domestic airlines, providing flight advisories to 65% of India’s air travelers.

News Clipping of Sunday Times

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About Phonon

Phonon is a pioneer in hosted telecom software technology. Phonon deals with automated inbound and outbound telephony applications using automated voice calls and SMS’, thereby providing faster, accurate and simpler access to information to our end-users.

Phonon’s portfolio of Spotmyflight Services integrates with leading commercial aviation systems, providing a wide portfolio of interaction automation from pre-booking to post-travel services.

Along with being rated as one of the best among the top 20 Unified Communication Companies across India. Phonon is a Red Herring Top 100 Asia Award Winner and Winner of the Deloitte Technology Fast 50 India 2016 Award for its unprecedented growth in the last three years. Phonon’s clientele consists of leading airlines, travel agencies, banks, financial service companies, insurers, media companies, government agencies, retailers and online portals of the country.

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